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What is the difference between your chilled/frozen and ambient broths?
Chilled/frozen broths have slightly higher nutritional content and use frozen pouches, ideal if freezer space is available. Ambient broths are cooked slightly longer, are shelf-stable for pantry storage in jars, and are great for convenience or gifting. Both are highly nutritious.
How long do the broths last? (Shelf life & after opening)
Ambient: Check jar best before date (often months); refrigerate after opening and consume within 5 days. Chilled/Frozen: Arrive frozen, keep frozen for up to 12 months; once defrosted, refrigerate and use within 7 days.
What are the delivery costs and timings?
Delivery costs depend on the order value (£5.99 for under £40, free over £40). Orders placed before 12pm Mon-Thurs are usually delivered next day via DPD, who provide tracking and a 1-hour window. Orders after 12pm Thursday ship the following Monday (excluding bank holidays). Note: This info might change, always best to check their dedicated shipping page.
How will my frozen/chilled items arrive?
Chilled/frozen items are shipped in insulated packaging (Woolcool) with ice packs to maintain temperature during transit, ensuring they arrive safely chilled or frozen.
What is the difference between Collagen and Gelatine?
Both come from the same source but are processed differently. Collagen Peptides dissolve easily in hot or cold liquids and don't gel. Gelatine gels when cooled and is used for making jellies, gummies, or thickening sauces. Both support similar benefits (skin, joints, gut).
Are your products organic?
Yes, Ossa Organic is certified Organic by the Soil Association. All ingredients are organic unless explicitly stated otherwise (like wild game, which cannot be certified organic). They prioritise high animal welfare standards (grass-fed beef/lamb, free-range chicken).
(625 Reviews)
Customer Reviews
(625 Reviews)
Leave a Review
Love our Products? Leave a review to help others make the right choice when it comes to Organic Whole Foods.
I love Ossa organic products, good customer service and fast delivery. Their Collagen powder is a must have- its great as it doesnt taste of anything, i mix it with my coffee every morning, can even mix it towards your foods ie pancakes batter, shakes or soups.
Janet
I’ve recently started using Ossa Organic Ghee to replace ordinary butter, and i couldn’t be happier! It’s much healthier alternative, and the difference in taste is incredible! My food is now both tastier and healthier. I can’t recommend it enough!
Loryn
We switched to Ghee a few months ago and I absolutely love it! Makes meat taste extra yummy!
Courtney
I’ve been using the tallow on my skin for the past 3 months love it!! I buy it in bulk and it lasts me a good while, I also love the bone broths all good quality and it makes a difference.
Zara
Ordered Ghee and Tallow, both excellent and the flavours in my cooking have improved along with the consistency. Couldn’t be happier.
Lulia
Also in love with their Ghee, it tastes amazing my kids loved it so much. I use it to make egg fried rice for them and alternative to sauté when i make my stews. Their customer service is amazing, they got back to my queries efficiently.
Pippa
I love using my ossa products. Particularly love the collagen which I have every morning & forever am sneaking in my fiancés coffee too!
Naomi
I’m delighted to have found Ossa Organic products as I’ve been looking for healthy alternatives to items such as collagen, ghee and tallow. I also love the bone broth as it saves a lot of time.
Gosiag
I am surprised how lovely is your collagen! No funky taste at all, like many other. It actually makes my coffee taste even better, well done @ossaorganic
Sophie
Been using the bone broth and collagen in my cooking for a couple of years now and really happy with the products!
Veronica
Great service ordered on a Monday parcel arrived on the Wednesday. I had beef bone broth the flavour is lovely with added salt and pepper is a great drink also had chicken broth.
Evelyn
Amazing quality and taste. I use Ossa's the products to prepare my baby's food since she started weaning at 6 months old. I use their tallow, ghee, collagen and bone broths, and I fully trust the benefits.
Joy
Great bone broth and soup. Especially as they are organic. Good customer service too. Would recommend beef bone broth & organic chicken bone broth.
Nouanchanh
I love this gelatin. I started making Ribena jelly and use it in my gravies. Delicious.
Emy
Quick Delivery and great product.
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