We deliver all around mainland Britain, excluding Highlands and Islands.

Yes, we do! However, please be aware that it will take longer than usual, and the shipping cost is elevated.

All broths and soups in pouches are delivered frozen in recyclable insulated boxes. Once received please put in the freezer immediately and follow the use by date, or enjoy by thawing in the fridge and consuming within 7 days.

All broths in glass jars have a shelf life of 2 years.

Yes! Our guidance is that as long as there are still ice in the pouches they will be okay to store in the freezer for their full shelf-life.

Currently, only our
grass-fed Collagen and
pasture-raised Gelatine are
certified kosher and halal.

Monday and Wednesday are our dispatch days for next-day delivery. If your order is placed on Friday or weekend, you will receive your order on Tuesday.

No, as our broths are perishable.

We will replace the incorrect broths once we have confirmed this to our warehouse team and we will resend it as soon as possible.

In larger preparations, jars may have clear broths from the top of the pots, while some may contain sediments from the bottom parts of the pots, both derived from the protein elements in the bones.

• Bone Broths – is a slow cooked organic chicken, lamb and beef bone broth made from the highest quality meat bones and allowed to forage on organic pastures and locally grown organic vegetables.

• Bone Broth Boost – made with organic vegetables and 36% bones. Organic, slow cooked beef bone broth now as a cupboard staple. This boost has a long shelf-life, and you can store in a room temperature.

After opening store in the refrigerator, or a cool pantry, for up to 2 months.

You can amend the contents of your order/bundle subscriptions earlier than the set date by contacting us at hello@ossaorganic.com

Yes, if you use our broths as an ingredient in a recipe it becomes something new, with its own best before date. Depending on what you make, it may be suitable to portion out for freezing. Soups are especially great for this.

For our standard pouches (500g) this will serve approximately 4 small cups, 2 large mug or 3 bowls.

Our broths must be brought to a boil before consuming, either by cooking in a recipe or heating then drinking. Once boiled, you can cool the broth and add it to a drink or recipe.

We don’t advise this. Instead, please defrost fully in the fridge before heating it on a pan.

As long as you stick to the storage and serving instructions, and use the product within the expiry date, our broths are usually suitable during pregnancy; However, please do seek your own medical advise if you’re unsure.

Yes, all the cattle that we work with are British and soil association organic.

The standards state that their diet must be mostly made up of grass (over 60%) this is more than just grass-finished and is known as grass-fed in the U.K.

Yes, our broths are made from free-range chickens sourced from certified organic farms. They are fed on a mix of organic wheat, organic soya & organic sunflower.

Yes, our chicken-flavoured broths are made from chicken sourced from farms where they are free-range and certified organic. They are fed on a mix of organic wheat, organic soya & organic sunflower.

We use a range of mixed organic bones to ensure minimal waste and variety of collagen and flavour. If you have any questions about a specific broth in our range, please do get in touch at hello@ossaorganic.com and we’ll be happy to help